Welcome to our frequently asked questions section
Please read our FAQ before sending us a message.
Did you forget to add an item or want to make any changes to your order? Please send us an Email within 24 Hours after you placed the order. You can reply on the confirmation Email you received shortly after you made the order
When you signed up for a user account you can change the shipping address in your control panel. Did you checkout without making a account? Please send a Email to firstname.lastname@example.org Tell us the correct shipping adres and we will change it
Yes, this is only possible for Netherlands
This depends on the shipping weight and order amount.